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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Duley

Connie Duley

November 3, 2025

5  out of  5
rating by Connie Duley
"Matthew Williams is the one that help me.and I was very please with the prizes of insurance. Thanks matthew"
We responded:
"Connie, thank you for your feedback! I'm happy to hear that Matthew was able to assist you and that you're satisfied with the insurance rates. If you have any more questions or need further assistance, feel free to reach out!"
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Paul ODea

November 3, 2025

5  out of  5
rating by Paul ODea
"Matthew's State Farm Team is wonderful to work with. They have insured my Son and our vehicles at a great price beating many of the other big companies. Looking forward to many more years working with his friendly, helpful and responsive team! I would highly recommend."
We responded:
"Thank you for your review, Paul! I'm happy to hear that our team has provided you with great service and competitive pricing. It's fantastic to know you're looking forward to continuing our relationship. If there's anything else we can assist you with, just let us know!"
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liz bagwell

October 29, 2025

5  out of  5
rating by liz bagwell
"I worked with Leslie and she was amazing!! She was so friendly and got me exactly what I was looking for! I couldn’t recommend her and the whole team more!"
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Laura Quintana

October 29, 2025

5  out of  5
rating by Laura Quintana
"Dana was so friendly and so helpful!!!"
We responded:
"Laura, thank you for your feedback! I'm happy to hear that Dana provided you with friendly and helpful service. We appreciate your support and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Cinthia

October 23, 2025

5  out of  5
rating by Cinthia
"Hayden is amazing, definetly made it easy to switch over and guided me along the way!"
We responded:
"Cinthia, thank you for your wonderful feedback! I'm happy to hear that Hayden made your transition smooth and provided great guidance. We’re always here to assist with any questions or needs you might have. Thanks for choosing us!"
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S Turner

October 17, 2025

5  out of  5
rating by S Turner
"So far, everything is working just fine!"
We responded:
"Thank you! I'm glad to hear that everything is going smoothly with your insurance needs. If you ever have any questions or need assistance, feel free to reach out. We’re here to help!"
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Lexi B

October 17, 2025

5  out of  5
rating by Lexi B
"Dana was very helpful, made the whole process much easier!"
We responded:
"Thank you, Lexi! I'm happy to hear that Dana was able to assist you and simplify the process. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Allison bigbie

October 14, 2025

5  out of  5
rating by Allison bigbie
"Leslie was amazing! Very respectful, helpful, understanding. Made doing business very simple!!!"
We responded:
"Thank you, Allison! I'm happy to hear that Leslie provided such respectful and helpful service, making your experience simple and pleasant. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can assist with!"
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Ginnie Papen

October 13, 2025

5  out of  5
rating by Ginnie Papen
"Helped me get set up with insurance so quickly and easily!"
We responded:
"Thank you, Ginnie! I'm happy to hear that getting your insurance set up was a quick and easy process for you. Our office is always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Angela Juarez

October 13, 2025

5  out of  5
rating by Angela Juarez
"I HAD A WONDERFUL EXPERIENCE WITH HAYDEN AT STATE FARM VERY KNOWLEDGEABLE AND GREAT INSURANCE PRICE QUOTES ALSO YOU ACTUALLY GET TO SPEAK WITH A PERSON AND STATE FARM ALWAYS RESPONDS TO EMAILS RIGHT AWAY"
We responded:
"Angela, thank you for your fantastic feedback! I'm delighted to hear that Hayden provided you with such knowledgeable service and great insurance quotes. It's wonderful that you appreciate the personal touch and prompt email responses from our team. Let us know if there's anything else we can assist you with!"
Profile photo of Rebecca Botello

Rebecca Botello

October 10, 2025

5  out of  5
rating by Rebecca Botello
"Hayden made my insurance experience so fast and easy. He talked through every question I had and made me feel good about my decision to switch. Highly recommend State Farm."
We responded:
"Thank you, Rebecca! I'm happy to hear that Hayden made your insurance experience smooth and informative. We appreciate your recommendation and are here for any future questions or needs. Thanks for choosing us!"
Profile photo of Will Bruner

Will Bruner

October 9, 2025

5  out of  5
rating by Will Bruner
"Easy to sign up, fast and saved alot of money"
We responded:
"Thank you, Will! I'm happy to know that the sign-up process was smooth and that you found great savings with us. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Crockett McCraven

Crockett McCraven

October 3, 2025

5  out of  5
rating by Crockett McCraven
"Dayna is AMAZING she helped get me an amazing deal after Allstate had absolutely messed up. If you need someone who cares and will get you a deal to to Dayna!"
We responded:
"Crockett, thank you for your fantastic feedback! I'm so happy to hear that Dayna was able to assist you in securing a great deal. Our team is dedicated to providing caring and effective service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Shyler Farley

October 2, 2025

5  out of  5
rating by Shyler Farley
"Joe went above and beyond expectations!"
We responded:
"Thank you, Shyler! I'm happy to hear that Joe exceeded your expectations. Our team is dedicated to providing exceptional service, and it's great to know Joe delivered on that promise. If there's anything else we can assist you with, feel free to reach out!"
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Rhonda

September 17, 2025

5  out of  5
rating by Rhonda
"Leslie provided excellent customer service!"
We responded:
"Thank you for your review, Rhonda! I'm glad to hear that Leslie delivered excellent customer service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Karleigh Bolt

Karleigh Bolt

September 15, 2025

5  out of  5
rating by Karleigh Bolt
"Hayden was great and answered all of my questions and got a us a great rate!!"
We responded:
"Karleigh, thank you for your feedback! I'm happy to hear that Hayden was able to assist you and secure a great rate. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Charlie Cabler

Charlie Cabler

September 14, 2025

5  out of  5
rating by Charlie Cabler
"Recently found myself in a conundrum when, after 10 years of never missing a payment nor filing a claim, my homeowners insurance dropped me! Not knowing what to do I remembered my life long friend Leslie Allgood. One simple call and she put me at ease, bundling my auto, saving me money! Thank you Leslie for being so responsive and assuring during my time of need! Highly recommend calling my friends at Matt Williams State Farm!"
We responded:
"Charlie, thank you for sharing your experience! I'm happy to hear that Leslie was able to assist you so effectively and provide peace of mind. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Valerie Bowland

Valerie Bowland

September 10, 2025

5  out of  5
rating by Valerie Bowland
"Very helpful and pleasant"
We responded:
"Thank you, Valerie! I'm happy to hear that you found our service helpful and pleasant. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"
Profile photo of Samantha Boyer

Samantha Boyer

September 10, 2025

1  out of  5
rating by Samantha Boyer
"I’ve been with State Farm for nearly 20 years and always trusted them, but my most recent claim has been a nightmare. They delayed my vehicle repairs for 8 business days by not responding to the repair shop in a timely manner, which forced me to keep my rental longer. Even though the delay was their fault, they refused to extend my rental coverage. I pay for coverage to avoid this exact stress, yet State Farm has only caused frustration and inconvenience. Sadly, I can no longer recommend them due to their negligence in handling my claim. They are only even getting a single star selected because I couldn’t leave it blank!"
We responded:
"Samantha, thank you for sharing your experience. I'm genuinely sorry to hear about the issues you faced with your recent claim. It's concerning to learn about the delays and the impact they had on your rental situation. I want to ensure that your concerns are addressed properly. Please reach out to our office directly so we can discuss this further and work towards a resolution. Your feedback is important to us, and we're committed to improving our service."
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mica allgood

September 10, 2025

5  out of  5
rating by mica allgood
"Great staff. Always willing to do what they can to help!"
We responded:
"Thank you, Mica! I'm happy to hear that our team has been helpful to you. We’re here whenever you need us!"
Profile photo of Jill Riley

Jill Riley

September 9, 2025

5  out of  5
rating by Jill Riley
"Very friendly and personable office! Leslie is amazing and very helpful."
We responded:
"Thank you, Jill! I'm happy to hear that you found our office friendly and personable. Leslie is indeed a great asset to our team, and I'm glad she was able to assist you effectively. If you need anything else, feel free to reach out!"
Profile photo of Kimberly Wallace

Kimberly Wallace

September 9, 2025

5  out of  5
rating by Kimberly Wallace
"Hayden has been amazing. He found us several discounts and we were able to save and keep great coverage."
We responded:
"Thank you for your review, Kimberly! I'm happy to hear that Hayden was able to assist you in finding discounts while maintaining excellent coverage. We appreciate your trust in our office. If you ever need anything else, feel free to reach out!"
Profile photo of Dustin Alston

Dustin Alston

September 8, 2025

5  out of  5
rating by Dustin Alston
"Great service. Easy to talk to. Half the price of others carriers. Definitely a benefit to my family"
We responded:
"Thanks, Dustin. I'm glad you found our service quick and easy. We appreciate your positive feedback on our customer service. If you need any further assistance, feel free to reach out. - Matthew Williams - State Farm Insurance Agent, Brownwood, TX"
Profile photo of Efren Martinez

Efren Martinez

September 8, 2025

4  out of  5
rating by Efren Martinez
"She's doing a very very great job and hard work"
We responded:
"Efren, thank you for your feedback! I'm glad to hear you're satisfied with the hard work and dedication from our team. If there's anything more we can do to enhance your experience, feel free to let us know. We're here to help!"
Profile photo of Susan Ruiz

Susan Ruiz

August 29, 2025

5  out of  5
rating by Susan Ruiz
"Dayna was awesome! She explained everything and was very efficient with our time."
We responded:
"Thank you, Susan! I'm happy to hear that Dayna provided you with such efficient and clear service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"